BUSINESS OPERATION SYSTEMS

Digital Transaction Management (DTM) has emerged as a new category of cloud services designed to digitally manage document-based transactions. DTM applications eliminate the friction inherent in transactions involving people, documents and data to generate documents with full legal value, using faster, easier, more convenient and secure processes.

Consulenza specialistica, volta all’analisi critica dei processi attuali di business delle aziende clienti, e successiva reingegnerizzazione degli stessi.

Le aree di intervento privilegiate riguardano:

• Logistic: Magazzino, Produzione, Controllo Qualità, Manutenzione e Service, Supporto Logicistico Integrato.
• Accounting: Contabilità generale, Clienti/Fornitori, Cespiti e Tesoreria, Controllo di Gestione, Controllo commesse complesse e pluriennali.

Consulting and Development Services related to the Design and implementation of end-to-end Application Solutions, based mainly on software platforms of Vendor SAP AG, to support re-engineered processes in the Business Process Reengineering phase.

• In-depth knowledge of SAP “basic” solutions:
  Es. Fi (financial) forms - CO (Controlling) - MM (Material Management) - WM (Warehouse Management) - SD (Sales & Distribution) - PP (Production Planning) - QM (Quality Management) - PS (Project System)

• In-depth knowledge of SAP “extended” solutions:
  SCM (Supply Chain Management) in its components such as APO (Advanced Planner and Optimizer) - EWM (Extended Warehouse Management) - PLM (Product Lifecycle Management)

• Vertical SAP Expertise and Solutions:
  In specific Industries including A&D, Transportation, High Tech, Pharma&Chemicals, as well as in SAP implementation projects conducted as “prime contractors” for national and international public and private companies.

Consulting, management of business processes, and implementation of specific management solutions - CRM for example - but also xrm (extended relationship management).
With a view to xRM,CRM is adopted not only for the implementation of Sales Force Automation, Marketing, and Customer Service systems, but also as an application development platform, activating a framework that provides a versatile and powerful development environment.

Reference Stages:

• Needs Analysis
• Proposed technical solution formulation
• System design
• Solution implementation and development
• Internal and user tests
• Training for users
• Release in production
• Post release assistance

Microsoft Dynamics 365 is an ecosystem of intelligent, customer-oriented business applications designed to manage data and processes.
Dynamics 365 integrates powerful CRM functions, a key component for managing the integration of processes between a business and its clients. With a simple and modern interface, Dynamics 365 allows you to access your data over a broad range of devices. This allows people to have a deeper knowledge of their clients and their needs.
Dynamics 365 combines CRM and ERP functionality and Office 365 to enable the management of specific business functions in the areas of sales, customer service, operations, financial services, field services and marketing.
It enables you to create and maintain a clear overview of customer data, from first contact to the purchasing and post-sales phases.
It is an ideal solution for raising sales volumes, marketing effectiveness and quality of customer service.
Our consultants and technicians are now focused on managing and optimizing marketing, sales and customer service processes.

Over the years we have created vertical solutions to address specific needs, including:

• Job Management
• Project Management
• Timesheet and absence management
• Electronic Invoicing
• Employee Certification Management
• Cash Flow Management
• Budget management by cost item

• Budget management by cost item
• Budget Management by cost center
• Quality Process Automation
• Customer services management
• LOB (line of business) management and integration
• Integration with legacy systems